Position Overview
Vinnie Mac Restoration Marketing is looking for a motivated and talented Appointment Setter / Business Development Representative who thrives in a fast-paced environment. This role involves cold calling, scheduled follow-up, and appointment booking with water damage, fire, and mold restoration contractors across the country. From day one, you'll begin building a database to nurture business relationships. We provide the leads, equipment, technology, systems, and training to ensure you hit your professional and personal goals.
As the first point of contact with potential clients, you'll represent our professional brand and introduce restoration contractors to our specialized marketing services that help them generate qualified emergency service leads.
This is an outbound call position for a creative, accountable team player who can problem-solve and think quickly to overcome obstacles. The ideal candidate is enthusiastic, career-minded, self-motivated with a thick skin, tenacity, and confidence. You must be able to consistently represent our professional brand to the highest level.
Job Responsibilities
Outbound Calling & Lead Generation:
- Make a minimum of 100 dials per day to restoration contractors from our provided target business list
- Use proven sales scripts for various situations to engage prospects
- Qualify leads and identify decision-makers at restoration companies
- Build rapport and establish relationships with restoration business owners
- Tenaciously prospect for, qualify, and follow up with leads
Appointment Setting:
- Book qualified decision-makers for appointments in available time slots using our calendar application
- Schedule strategy sessions between restoration contractors and our sales team
- Coordinate follow-up calls and maintain consistent communication with prospects
- Manage your pipeline in HighLevel CRM
Database Management:
- Build and maintain a database of prospects and contacts
- Track all calls, conversations, and follow-ups in HighLevel CRM
- Nurture relationships with prospects through consistent follow-up
- Keep detailed notes on prospect needs, pain points, and preferences
Flexibility & Accountability:
- Log in anytime between 8 AM to 5 PM CST
- Manage your own calling schedule while meeting daily dial requirements
- Take ownership of your performance metrics and results
- Adapt quickly to overcome obstacles and objections
Key Requirements
Experience:
- Call center or remote appointment setting experience is required
- Proven track record of meeting and exceeding set performance standards
- Experience in B2B sales or business development is a plus
- Bonus: Experience with home services, contractors, or restoration industries
Skills:
- Excellent communication and conversational skills
- Ability to tenaciously prospect for, qualify, and follow up with leads
- Strong listening skills to understand prospect needs and pain points
- Comfortable handling objections and rejection with resilience
- Ability to build rapport quickly over the phone
- Self-motivated with an energetic, self-starter attitude
Personal Qualities:
- Thick skin and tenacity to handle rejection
- Confidence and professional demeanor
- Career-minded with desire for growth and advancement
- Creative problem-solver who thinks quickly
- Accountable team player
- Enthusiastic and positive attitude
Technical Requirements:
- Comfortable using CRM systems (we use HighLevel)
- Ability to learn new technology and systems quickly
- Reliable internet connection and quiet workspace for calls
What We Provide
We will provide you with everything you need for success, including:
- Proven Sales Scripts: Scripts for all situations to help you engage prospects effectively
- Target Business Lists: Curated list of restoration contractors for you to call
- Comprehensive Training: Learn about the restoration industry niche, their wants, needs, and pain points
- CRM & Technology: HighLevel CRM and calendar application for appointment booking
- Growth Opportunities: The opportunity to learn, grow, and become even more successful with a company that values continual growth and advancement
Application Requirement
IMPORTANT: All applicants must submit a voice recording with their application using the following script. Use a free recorder like vocaroo.com or send a link to your audio recording, or use loom.com for a video with audio.
Script: "Hi Sean, this is YOUR FIRST NAME with Vinnie Mac Restoration Marketing. We work with restoration companies across the country to generate an exclusive, real-time, consistent flow of qualified calls. Sounds like you can definitely take on some more work. So what's your focus right now… is it more on water damage, mold remediation, fire damage? .... GREAT. We've been helping our restoration contractors get exactly more of those types of jobs."
Benefits & Perks
- 2 weeks PTO, plus paid US holidays
- 100% remote work with flexible schedule within core hours
- Direct access to leadership and a supportive team environment
- Professional development opportunities
- Positive work culture committed to helping employees grow within their roles
- Work-life balance focus - we don't want anyone to burn out
Work Culture: This position comes with a lot of ownership and accountability, mixed with the support of our operations team and other specialists. Our work hours are typically a standard 40-hour work week in a "casual and fun" environment focused on positivity and encouragement. Our core values include being positive team players, maintaining integrity & accountability, staying results-focused, always being resourceful, and remaining humbly confident.
About Vinnie Mac Restoration Marketing: We're a full-service digital marketing agency near St. Louis, MO that specializes exclusively in helping damage restoration contractors increase their sales and dominate their local markets. For over 9 years, we've been the go-to agency for restoration businesses looking to generate quality leads through SEO, PPC, reputation management, and website optimization. We are a group of talented thinkers, dreamers, and doers who move the industry forward and provide our clients with impeccable service.
