Position Overview
Vinnie Mac Restoration Marketing is looking for a Director of Operations / Integrator to partner directly with the CEO and help scale a specialized digital marketing agency from 20 team members and 100+ clients to the next level.
This is a leadership role for someone who wants to build, not just manage. You'll own the operating system of the company: developing scalable processes, coaching department managers, driving accountability, and creating the structure that lets a talented team do their best work.
We don't need someone to oversee day-to-day task management. We need a strategic operator who can step back, see the whole picture, and build systems that make growth sustainable.
Director Of Operations / Integrator Responsibilities
Operating System & Process Design
- Build and evolve the company's operating rhythm (planning cycles, meeting cadences, KPI tracking)
- Design scalable workflows across SEO, PPC, content, design, and web development teams
- Identify bottlenecks and inefficiencies before they become problems
- Create documentation and systems that reduce reliance on tribal knowledge
Leadership & Manager Development
- Coach and develop department managers, not manage individual contributors directly
- Build a culture of ownership, accountability, and continuous improvement
- Partner with CEO on hiring strategy and organizational design
- Lead the leadership team in execution and alignment
Strategic Partnership with CEO
- Translate the CEO's vision into executable quarterly and annual plans
- Own the operational side of business growth while the CEO focuses on sales, partnerships, and industry positioning
- Provide insights on capacity, profitability, and scaling decisions
- Be the person who makes sure things actually get done
Your Experience As Director Of Operations
- 4+ years in operations leadership, with at least 2 years at a director level or equivalent
- Experience building or significantly improving operating systems (EOS, Scaling Up, or similar frameworks a plus)
- Background in a marketing agency or professional services environment
- Strong people leadership skills with a track record of developing managers
- Process-driven but not rigid. You build systems that serve people, not the other way around
- Comfortable in a smaller, fast-moving company where you'll have real ownership and impact
Compensation & Benefits
- Competitive salary based on experience + performance-based growth
- Full-time, fully remote
- 2 weeks paid vacation + sick leave
- Flexible hours with overlap during Central Time
- Direct mentorship and partnership with CEO
- Real equity in shaping the company's future
About Vinnie Mac
Vinnie Mac Restoration Marketing is a full-service digital marketing agency that works exclusively with water damage, fire damage, and mold restoration contractors. For 8+ years, we've helped restoration businesses generate quality leads and dominate their local markets. We're a lean, remote team that punches above our weight, and we're looking for a leader who wants to help us scale what we've built.
