We're actively recruiting for this role. If you feel this is a good fit for you and your skill set, please submit your application. We look forward to hearing from you!
Position Overview
Vinnie Mac is a full-service marketing agency that helps home service and restoration contractors grow their businesses with proven digital marketing strategies. The Outbound Sales Specialist is the first voice a potential client hears from Vinnie Mac, responsible for cold calling, qualifying prospects, and booking strategy sessions between restoration contractors and our sales team.
This is a high-activity, relationship-first role. You are not just dialing for appointments — you are introducing restoration business owners to a service that can genuinely change how their company grows, and that requires confidence, resilience, and the ability to build rapport quickly over the phone. If you thrive in a fast-paced outbound environment, handle rejection without losing momentum, and take real ownership of your results, this role was built for you.
We provide everything you need to succeed — proven scripts, curated prospect lists, CRM access, training, and direct support from leadership. What you bring is the drive.
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Key Responsibilities
Outbound Calling & Prospecting
- Make a minimum of 60-100 dials per day to restoration contractors from our provided target business list
- Use proven sales scripts to engage prospects and navigate conversations effectively
- Qualify leads and identify decision-makers at restoration companies
- Build rapport quickly and establish relationships with business owners through consistent, professional outreach
- Handle objections with confidence and resilience and keep moving
Appointment Setting & Pipeline Management
- Book qualified decision-makers for strategy sessions in available calendar slots
- Coordinate follow-up calls and maintain consistent communication with prospects throughout the pipeline
- Manage all prospect activity, notes, and follow-ups in HighLevel CRM
- Nurture relationships with prospects who are not ready to book and keep them warm over time
Database & CRM Management
- Build and maintain an accurate, organized database of prospects and contacts
- Track all calls, conversations, and outcomes with detailed notes on prospect needs and pain points
- Keep CRM records current and use them to drive smarter follow-up and outreach
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Requirements
Sales & Communication Skills
- Excellent verbal communication and conversational skills — you are comfortable and confident on the phone from day one
- Able to build rapport quickly and hold an engaging conversation with business owners
- Strong listening skills — you hear what a prospect actually needs and speak to it
- Skilled at navigating objections and keeping the conversation moving without being pushy
- Proven track record of meeting or exceeding performance standards in a call-based role
Outbound Experience
- Prior experience in call center, outbound sales, or appointment setting is required
- B2B sales or business development experience is a plus
- Familiarity with home services, contractors, or restoration industries is a bonus
Technical & Operational Skills
- Comfortable working in CRM systems — we use HighLevel
- Able to learn new tools and systems quickly
- Self-directed and accountable — you manage your own schedule and dial activity without needing to be pushed
- Reliable internet connection and a quiet, professional workspace for calls
Who You Are
- Confident and professional without being pushy — you know the difference
- Tenacious by nature — you reset quickly and keep moving without dwelling on a hard call
- Career-minded with a genuine desire to grow and advance
- Creative problem-solver who thinks on their feet when a conversation goes sideways
- Positive team player who takes full ownership of their results
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Application Requirement
All applicants must submit a voice recording with their application. Use a free tool like Vocaroo or submit a Loom video with audio. Please record the following script:
"Hi Sean, this is [YOUR FIRST NAME] with Vinnie Mac Restoration Marketing. We work with restoration companies across the country to generate an exclusive, real-time, consistent flow of qualified calls. Sounds like you can definitely take on some more work. So what's your focus right now — is it more on water damage, mold remediation, fire damage? Great. We've been helping our restoration contractors get exactly more of those types of jobs."
Applications submitted without a voice recording will not be considered.
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Compensation & Benefits
- Salary based on experience + growth/performance-based increases
- Full-time (40 hrs/week), fully remote position
- 2 weeks paid vacation + paid US holidays + sick leave
- Bereavement / Parental Leave policies
- Flexible working hours with overlap during Central Time business hours
- Professional development, mentorship from manager
- Career growth potential as the company scales
About Vinnie Mac Restoration Marketing
We are a full-service digital marketing agency that specializes exclusively in helping damage restoration and home services contractors increase their sales and dominate their local markets. For a decade, we have been the go-to agency for restoration businesses looking to generate brand recognition and quality leads through SEO, PPC, reputation management, and website optimization.
We are a group of talented thinkers, dreamers, and doers who move the industry forward and provide our clients with impeccable service. Our core values: positive team player · integrity & accountability · results-focused · always resourceful · humbly confident.
