We're passively recruiting for this role and open to meeting great people. Feel free to submit your application if you'd like to be considered for an opening.
Position Overview
Vinnie Mac is a full-service marketing agency that helps home service and restoration contractors grow their businesses with proven digital marketing strategies. The Outbound Sales Specialist is the first voice a potential client hears from Vinnie Mac, responsible for cold calling, qualifying prospects, and booking strategy sessions between restoration contractors and our sales team.
This is a high-activity, relationship-first role. You are not just dialing for appointments — you are introducing restoration business owners to a service that can genuinely change how their company grows, and that requires confidence, resilience, and the ability to build rapport quickly over the phone. If you thrive in a fast-paced outbound environment, handle rejection without losing momentum, and take real ownership of your results, this role was built for you.
We provide everything you need to succeed — proven scripts, curated prospect lists, CRM access, training, and direct support from leadership. What you bring is the drive.
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Key Responsibilities
Outbound Calling & Prospecting
- Make a minimum of 60-100 dials per day to restoration contractors from our provided target business list
- Use proven sales scripts to engage prospects and navigate conversations effectively
- Qualify leads and identify decision-makers at restoration companies
- Build rapport quickly and establish relationships with business owners through consistent, professional outreach
- Handle objections with confidence and resilience and keep moving
Appointment Setting & Pipeline Management
- Book qualified decision-makers for strategy sessions in available calendar slots
- Coordinate follow-up calls and maintain consistent communication with prospects throughout the pipeline
- Manage all prospect activity, notes, and follow-ups in HighLevel CRM
- Nurture relationships with prospects who are not ready to book and keep them warm over time
Database & CRM Management
- Build and maintain an accurate, organized database of prospects and contacts
- Track all calls, conversations, and outcomes with detailed notes on prospect needs and pain points
- Keep CRM records current and use them to drive smarter follow-up and outreach
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Requirements
Sales & Communication Skills
- Excellent verbal communication and conversational skills — you are comfortable and confident on the phone from day one
- Able to build rapport quickly and hold an engaging conversation with business owners
- Strong listening skills — you hear what a prospect actually needs and speak to it
- Skilled at navigating objections and keeping the conversation moving without being pushy
- Proven track record of meeting or exceeding performance standards in a call-based role
Outbound Experience
- Prior experience in call center, outbound sales, or appointment setting is required
- B2B sales or business development experience is a plus
- Familiarity with home services, contractors, or restoration industries is a bonus
Technical & Operational Skills
- Comfortable working in CRM systems — we use HighLevel
- Able to learn new tools and systems quickly
- Self-directed and accountable — you manage your own schedule and dial activity without needing to be pushed
- Reliable internet connection and a quiet, professional workspace for calls
Who You Are
- Confident and professional without being pushy — you know the difference
- Tenacious by nature — you reset quickly and keep moving without dwelling on a hard call
- Career-minded with a genuine desire to grow and advance
- Creative problem-solver who thinks on their feet when a conversation goes sideways
- Positive team player who takes full ownership of their results
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Application Requirement
All applicants must submit a voice recording with their application. Use a free tool like Vocaroo or submit a Loom video with audio. Please record the following script:
"Hi Sean, this is [YOUR FIRST NAME] with Vinnie Mac Restoration Marketing. We work with restoration companies across the country to generate an exclusive, real-time, consistent flow of qualified calls. Sounds like you can definitely take on some more work. So what's your focus right now — is it more on water damage, mold remediation, fire damage? Great. We've been helping our restoration contractors get exactly more of those types of jobs."
Applications submitted without a voice recording will not be considered.
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Compensation & Benefits
- Salary based on experience + growth/performance-based increases
- Full-time (40 hrs/week), fully remote position
- 2 weeks paid vacation + paid US holidays + sick leave
- Bereavement / Parental Leave policies
- Flexible working hours with overlap during Central Time business hours
- Professional development, mentorship from manager
- Career growth potential as the company scales
About Vinnie Mac Restoration Marketing
We are a full-service digital marketing agency that specializes exclusively in helping damage restoration and home services contractors increase their sales and dominate their local markets. For a decade, we have been the go-to agency for restoration businesses looking to generate brand recognition and quality leads through SEO, PPC, reputation management, and website optimization.
We are a group of talented thinkers, dreamers, and doers who move the industry forward and provide our clients with impeccable service. Our core values: positive team player · integrity & accountability · results-focused · always resourceful · humbly confident.
